Angel Ink (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website located at [website URL] (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and other data protection laws in the U.S., including the Commonwealth of Massachusetts.
Please read this Privacy Policy carefully. By using the Website, you agree to the collection and use of your personal data as described in this policy. If you do not agree, please do not use our services.
1. Information We Collect
1.1. Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Company name
- Job title
- Payment information (when purchasing services)
- Other personal details provided via contact forms or inquiries
1.2. Automatically Collected Information
When you use the Website, we may collect certain information automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring and exit pages
- Date and time of access
- Cookies and similar tracking technologies
1.3. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit the Website. For more information on how we use cookies and how you can control them, please review our [Cookie Policy].
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We process your information to provide the services you request, including responding to inquiries, processing orders, and delivering services.
- To Communicate with You: We may send you emails about your use of our services, updates, and marketing communications, subject to your consent.
- To Improve the Website: We analyze user behavior to improve the functionality and user experience of our Website.
- To Ensure Security: We use your information to maintain the security of our Website and to detect and prevent fraud or other unauthorized activities.
- To Comply with Legal Obligations: We may process your information to comply with applicable laws, including data protection laws.
3. Legal Basis for Processing (for EEA Users)
If you are located in the EEA, we process your personal data under the following legal bases, as required by the GDPR:
- Consent: We may process your data based on your consent (e.g., when you subscribe to our newsletter).
- Contractual Obligations: We process your data to fulfill our contractual obligations when you engage our services.
- Legal Obligation: We process your data to comply with legal obligations (e.g., tax reporting).
- Legitimate Interests: We may process your data for our legitimate business interests, such as improving our services and enhancing your experience, provided that these interests are not overridden by your rights.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: We may share your information with third-party service providers that perform services on our behalf (e.g., payment processing, website hosting).
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal data for as long as is necessary to provide you with the services or as otherwise required by law. If you request deletion of your personal data, we will securely dispose of your information, unless we are required to retain it for legal purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
7. Your Rights (For EEA Users)
If you are located in the EEA, you have the following rights under the GDPR:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You have the right to correct inaccurate or incomplete personal data.
- Right to Erasure: You can request that we delete your personal data in certain circumstances.
- Right to Restrict Processing: You have the right to request the restriction of processing your personal data.
- Right to Data Portability: You can request that your data be transferred to another controller.
- Right to Object: You can object to our processing of your personal data under certain circumstances.
To exercise any of these rights, please contact us at [contact email]. We may ask for additional verification to confirm your identity before processing your request.
8. International Data Transfers
If you are located outside the United States, please be aware that your personal data will be transferred to and processed in the U.S. where our servers are located. By using our services, you consent to the transfer, storage, and processing of your personal data in the United States.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this document. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: support@angel.ink